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Incident summary from the AI Incident Database, used under CC BY-SA 4.0.
Home/AI Incident Database/OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol
OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol
OpenAI's Operator agent, which is designed to complete real-world web tasks on behalf of users, reportedly executed a $31.43 grocery delivery purchase without user consent. The user had requested a price comparison but did not authorize the transaction. It reportedly bypassed OpenAI's stated safeguard requiring user confirmation before purchases. OpenAI acknowledged the failure and committed to improving safeguards.
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