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Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter

A facial-recognition software used by the British variety store Home Bargains is alleged to have misidentified "Sara" as a shoplifter, leading to staff searching her bag, escorting her from the premises, and banning her from the store. After, Facewatch is reported to have admitted its error to Sara. Facewatch is used by a number of different British stores.

Severity: HighUnequal performance across groups

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