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Home/AI Incident Database/ChatGPT outage exposes other users' chat titles and payment details through a Redis client bug

ChatGPT outage exposes other users' chat titles and payment details through a Redis client bug

A library bug caused ChatGPT to show some users the conversation titles, names, email addresses and partial card details of other subscribers, the first widely reported data exposure by a frontier AI service.

Severity: Mediumchatgptdata exposureredisgarante

Sources

openai.comhttps://openai.com/index/march-20-chatgpt-outage/

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ChatGPT outage exposes other users' chat titles and payment details through a Redis client bug

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