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Home/Research Paper Library/To Trust or to Think

To Trust or to Think

Demonstrated that friction-based interface designs reduce automation bias, informing human-oversight requirements.

over-reliancecognitive forcinghci

Research question

Can interface interventions reduce over-reliance on AI?

Key findings

Cognitive forcing functions reduced over-reliance more than explanations - Users disliked the interventions that helped most

Sources

arxiv.orghttps://arxiv.org/abs/2101.09219

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