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Home/AI Incident Database/University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins

University of Toronto's ProctorU Deployment Reportedly Disadvantaged BIPOC Students During Exam Check-Ins

University of Toronto students reported that ProctorU and other online exam-monitoring services created discriminatory and stressful check-in experiences for BIPOC students during remote exams. One U of T student said ProctorU's identity-verification process often failed to recognize her passport, forcing manual checks and consuming exam check-in time. ProctorU said human proctors made final identity and integrity decisions.

Severity: MediumRemote Exam Proctoring SoftwareProctoru Remote Proctoring SoftwareProctoru Identity Verification SystemProctoruUnequal performance across groups

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