Home/AI Incident Database/Lawsuit alleges UnitedHealth used the nH Predict algorithm to deny elderly patients' rehabilitation care despite a 90% appeal reversal rate
Lawsuit alleges UnitedHealth used the nH Predict algorithm to deny elderly patients' rehabilitation care despite a 90% appeal reversal rate
Families allege UnitedHealth overrode doctors with an algorithm that predicted how long patients "should" need care, knowing most denials would be reversed on appeal but few would appeal, prompting federal rules on algorithmic coverage decisions.
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