Knowledge Base Regulation Tracker Standards & Frameworks OSS Directory AI Incident Database Research Paper Library Case Studies Society Articles News Jobs About Charter Sign inBecome a Member
Home/AI Incident Database/UnitedHealth Accused of Deploying Allegedly Flawed AI to Deny Medical Coverage

UnitedHealth Accused of Deploying Allegedly Flawed AI to Deny Medical Coverage

UnitedHealthcare allegedly used a faulty AI algorithm with a 90% error rate to override doctors' recommendations and deny health coverage. This AI, developed by NaviHealth, reportedly led to premature discharge from care facilities and substantial out-of-pocket expenses for patients, according to a lawsuit filed in the District Court for Minnesota.

Severity: MediumEnterprise Ai SystemsAi Enabled Decision Support SystemsLack of capability or robustness

Contribute

Spot an error, or know a record we should add? Members can propose additions and submit corrections.