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Home/AI Incident Database/Uber's Surge Pricing Reportedly Offered Disproportionate Service Quality along Racial Lines

Uber's Surge Pricing Reportedly Offered Disproportionate Service Quality along Racial Lines

Uber's surge-pricing algorithm which adjusts prices to influence car availability inadvertently caused better service offering such as shorter wait times for majority white neighborhoods.

Severity: MediumUnfair discrimination and misrepresentation

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