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Incident summary from the AI Incident Database, used under CC BY-SA 4.0.
Home/AI Incident Database/The WHO's S.A.R.A.H. Bot Reported to Provide Inconsistent and Inadequate Health Information
The WHO's S.A.R.A.H. Bot Reported to Provide Inconsistent and Inadequate Health Information
The WHO's AI-powered health advisor, S.A.R.A.H. (Smart AI Resource Assistant for Health), is alleged to provide inconsistent and inadequate health information. The bot reportedly gives contradictory responses to the same queries, fails to offer specific contact details for healthcare providers, and inadequately handles severe mental health crises, often giving irrelevant or unhelpful advice.
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