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Home/AI Incident Database/Attackers use an AI-cloned voice of a Retool IT employee to steal an MFA code and breach 27 crypto customers

Attackers use an AI-cloned voice of a Retool IT employee to steal an MFA code and breach 27 crypto customers

A Retool employee received a call from what sounded like a colleague, gave up a multi-factor code, and attackers gained access to customer accounts, with the company blaming a deepfake voice and authenticator cloud sync.

Severity: Highretooldeepfake voicemfasocial engineering

Sources

retool.comhttps://retool.com/blog/mfa-isnt-mfa

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