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Incident summary from the AI Incident Database, used under CC BY-SA 4.0.
Home/AI Incident Database/Portland Water Bureau SERVUS Algorithm Reportedly Allocates Utility Bill Discount to High-Wealth Consumer
Portland Water Bureau SERVUS Algorithm Reportedly Allocates Utility Bill Discount to High-Wealth Consumer
The Portland Water Bureau's AI-driven pilot program for water bill discounts is reported to have randomly selected Tim Boyle, a wealthy high-water consumer, for a 40% discount intended for financially struggling customers. The program, developed by SERVUS, is meant to identify underserved individuals by using machine learning.
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