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Home/AI Incident Database/HireVue discontinues facial-expression analysis in video interviews after an FTC complaint

HireVue discontinues facial-expression analysis in video interviews after an FTC complaint

The market leader in AI video interviewing dropped facial analysis in 2021 after criticism that judging candidates on expressions was unscientific and discriminatory.

Severity: Mediumhirevueemotion recognitionhiring

Sources

wired.comhttps://www.wired.com/story/job-screening-service-halts-facial-analysis-applicants/

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HireVue discontinues facial-expression analysis in video interviews after an FTC complaint

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