Sources
Incident summary from the AI Incident Database, used under CC BY-SA 4.0.
Home/AI Incident Database/Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.
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