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Home/AI Incident Database/DPD's customer service chatbot swears at a customer and writes a poem calling DPD useless

DPD's customer service chatbot swears at a customer and writes a poem calling DPD useless

A frustrated customer got DPD's new AI assistant to curse, criticise the company and compose a poem about its uselessness, prompting DPD to switch it off.

Severity: Lowdpdchatbotprompt manipulation

Sources

bbc.comhttps://www.bbc.com/news/technology-68025677

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