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Home/AI Incident Database/Arkansas's Opaque Algorithm to Allocate Health Care Excessively Cut Down Hours for Beneficiaries

Arkansas's Opaque Algorithm to Allocate Health Care Excessively Cut Down Hours for Beneficiaries

Beneficiaries of the Arkansas Department of Human Services (DHS)'s Medicaid waiver program were allocated excessively fewer hours of caretaker visit via an algorithm deployed to boost efficiency, which reportedly contained errors and whose outputs varied wildly despite small input changes.

Severity: LowLack of capability or robustness

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