Sources
Incident summary from the AI Incident Database, used under CC BY-SA 4.0.
Home/AI Incident Database/Amazon’s "Time Off Task" System Made False Assumptions about Workers' Time Management
Amazon’s "Time Off Task" System Made False Assumptions about Workers' Time Management
Amazon’s warehouse worker “time off task" (TOT) tracking system was used to discipline and dismiss workers, falsely assuming workers to have wasted time and failing to account for breaks or equipment issues.
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