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Home/AI Incident Database/Amazon Flex drivers are deactivated by automated systems with no human review or meaningful appeal

Amazon Flex drivers are deactivated by automated systems with no human review or meaningful appeal

Bloomberg documented Flex drivers fired by email after algorithmic rating drops caused by locked gates or bad weather, the defining account of "management by algorithm" in the gig economy.

Severity: Mediumamazon flexalgorithmic managementgig work

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bloomberg.comhttps://www.bloomberg.com/news/features/2021-06-28/fired-by-bot-amazon-turns-to-machine-…

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Amazon Flex drivers are deactivated by automated systems with no human review or meaningful appeal

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