AI Work Assistants Require More Effort Than Expected, CIOs Say

AI work assistants, such as Copilot for Microsoft 365 and Gemini for Google Workspace, are proving to be more labor-intensive than anticipated for enterprises. CIOs report that these AI tools struggle with outdated or inaccurate data, leading to incorrect outputs. Companies are finding they must invest heavily in data management to ensure reliability. This added effort has led to delays in deployment and frustration, as businesses work to maximize the potential of these expensive AI tools.