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Home/Case Studies/Global retailer deploys a customer assistant designed on the assumption that injection will succeed

Global retailer deploys a customer assistant designed on the assumption that injection will succeed

Rather than trying to filter prompt injection out, the retailer separated planning from untrusted content, bounded the assistant's tools and outputs, and made its red team suite a CI gate.

Prompt injectionCaMeL patternTool gatingCI red teamingCustomer assistant

0tool calls reachable from untrusted content

4injection classes in the CI red team suite

12languages covered by adversarial tests

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