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Home/Case Studies/ICO investigation makes Snap revise the data-protection impact assessment for its My AI chatbot

ICO investigation makes Snap revise the data-protection impact assessment for its My AI chatbot

The ICO issued a preliminary enforcement notice over the risk assessment for Snap's generative chatbot, particularly for 13 to 17 year olds; Snap produced a revised DPIA that the ICO found met Article 35, and no enforcement notice followed.

ICODPIAGenerative AIChildrenChatbot
0enforcement notices issued after the revised assessment
2023-10-06preliminary enforcement notice issued
2024investigation concluded with the revised DPIA found compliant

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